Casino / Sports
These legal terms set out how your account, your data and your activity on oktk0 are governed — and what rights you hold under this policy. Access and eligibility depend on your local law and the region you are in.
This policy applies to every account registered on oktk0 and governs how we collect, store and act on the information you provide during registration, wallet activity and support requests. When you deposit through Upay or Bank Transfer, the transaction record is attached to your account and retained in line with this policy. We do not share your personal details with third parties except where required by the applicable law in your region. Your account wallet — whether you fund it via Upay or a direct Bank Transfer — is subject to the same data retention rules as your registration details. If you access the site from Bangladesh, your eligibility is determined by the laws in force in your location at the time of access; we cannot confirm legal clearance on your behalf. Any change to this policy will be reflected in the version shown on this page; we will not apply material changes retroactively without notice to your registered contact. If you have questions about how a specific transaction or record is handled, raise them through the support routes listed further down this page.
Upay transaction records are kept in your account history and are subject to the data retention period stated in this policy.
Bank Transfer deposits are logged against your wallet; reference numbers and amounts are visible in your account dashboard after login.
Your wallet balance and movement history are part of your account record and can be reviewed at any time from the account section.
Not every activity connected to your session falls equally under this policy. Understanding the boundary helps you know where to direct a question — to us, or to the relevant third-party service.
Login credentials, session data and account details you submit directly to oktk0 are fully within scope. We control how these are stored, who can view them and how long they are retained.
Wallet movements processed through Upay or Bank Transfer are recorded on our side. The payment provider's own terms also apply to the transfer leg handled by their infrastructure.
Game content delivered in the lobby — including titles from PG Soft, Spadegaming and other assigned studios — is subject to each studio's own content standards alongside this policy.
Links or services outside the oktk0 domain are not covered here. If you follow a link away from the site, the destination's own terms govern that interaction, not ours.
You hold a set of practical rights over the information stored in your account. Reviewing your own records is straightforward — log in, open the account section and the transaction history is there. If a detail is wrong, the account settings page shows the fields you can edit directly; for anything that requires our intervention, raise a support request with the specific record you want corrected. We will respond through the same channel you used to contact us. Requesting a copy of the data we hold on your account is also an option; send the request through the support chat or email route and we will confirm what is held and in what form. Eligibility to exercise these rights may depend on the applicable law in Bangladesh or the region you access from — we will tell you if a legal restriction applies rather than simply declining the request without explanation.
Open the account section after login to see your registration data, wallet history and transaction log. No special request is needed to view what is already visible there.
Edit fields directly in account settings where the form allows it. For locked fields like your registered name or contact number, submit a correction request through support.
If something in this policy is unclear or you believe it has been applied incorrectly to your account, contact support and reference the specific section or transaction in question.
Send a written request via live chat or the support email to ask what personal data we hold. We confirm the data held, its format and the retention period that applies.
If this policy raises a question you cannot resolve through your account settings, the support team is the right place to go. Use the channel that suits the complexity of your question — quick clarifications work well over live chat; detailed correction requests are better sent by email so there is a written record on both sides.
Start a live chat from any page on the site. Use this for policy clarifications, account access questions or quick checks on what data is held.
Send a detailed request to the support email address shown in your account settings. Email is the right route for correction requests and data access queries.
Your account dashboard shows your current record — transaction log, wallet state and registered details. Check there first before raising a support request.
We keep your account data for as long as your account is active and for the period required after closure under applicable law. Cookies are used to maintain your session and remember your login state; you can manage cookie preferences through your browser settings. Account security is your responsibility at the credential level — choose a password you do not reuse elsewhere and do not share login details. On our side, we apply access controls so that account data is only reachable by the functions that need it. If you want to request a change to your stored details or ask about the retention period on a closed account, contact support directly.
Account records, including Upay and Bank Transfer transaction logs, are kept for the period required by applicable law. After that window closes, data is deleted or anonymised.
We use session cookies to keep you logged in and functional cookies to remember your lobby state. Manage or clear them through your browser settings at any time.
Use a unique password for your oktk0 account. We apply internal access controls on our side; you control the credential. Report any unexpected login activity through live chat immediately.
When this policy changes materially, the updated version appears on this page with a revised date. We will not apply changes retroactively without notifying your registered contact.
These are the questions we hear most often about how this policy works in practice. If yours is not here, reach out through live chat or the support email shown in your account settings.
Access and eligibility depend on the laws in force in your location. If you are in Bangladesh, your use of the site is subject to local law. This policy governs how we handle your account data, but it cannot override local legal requirements that apply to you personally.
Log in and open the account section — your registration details, wallet history and transaction records are visible there directly. For a full structured copy of your data, send a request through the support email and we will confirm what is held.
Some fields can be edited directly in account settings after login. For fields that are locked — such as your registered name or verified contact number — submit a correction request through support, referencing the specific detail you want changed.
Transaction records linked to Upay deposits or Bank Transfer movements are retained for the period required under applicable law. The current state of your transaction log is visible in your account dashboard at any time while your account is active.
After account closure, data is kept for the legally required retention period and then deleted or anonymised. If you want to know the specific retention window that applies to your account, contact support with your account details.
Contact the support team through live chat or the email address shown in your account settings. Describe the specific section of the policy and the account action or transaction you believe was handled incorrectly — a written record helps us resolve it faster.